Privacy Policy

Learn how we protect and handle your personal information

Last Updated: October 12, 2025

1. Introduction and Scope

This Privacy Policy ("Policy") describes how Only-Success.com ("Company", "we", "us", "our") collects, uses, discloses, stores, and protects personal information and data obtained from users ("you", "your", "User") who access or utilize our website, services, and digital platform (collectively, the "Services"). This Policy applies to all information collected through our Services, including information collected through our website, mobile applications, electronic communications, and any other digital channels through which we may interact with Users.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein. If you do not agree with this Policy, you must discontinue use of our Services immediately.

2. Categories of Information Collected

We collect various types of information from and about Users of our Services, which may include but is not limited to:

2.1 Personal Identification Information:

  • Full name, username, and display name
  • Email address and alternative contact email addresses
  • Telephone numbers and mobile numbers
  • Physical address and billing address information
  • Date of birth and age verification data
  • Government-issued identification numbers where required by law
  • Demographic information including gender, location, and preferences

2.2 Account and Authentication Information:

  • Account credentials including encrypted passwords and security questions
  • Authentication tokens and session identifiers
  • Social media account usernames and profile URLs for service delivery purposes
  • Account preferences and settings configurations
  • Two-factor authentication information

2.3 Financial and Transaction Information:

  • Payment card information including credit/debit card numbers (processed through secure third-party payment processors)
  • Billing addresses and payment history
  • Transaction details including purchase amounts, dates, and service selections
  • Banking information for refund processing where applicable
  • Tax identification numbers where legally required

2.4 Technical and Usage Information:

  • Internet Protocol (IP) addresses and device identifiers
  • Browser type, version, and language preferences
  • Operating system and device information
  • Access times, referring URLs, and pages visited
  • Clickstream data and navigation patterns
  • Cookies, web beacons, and similar tracking technologies
  • Log files and server data

2.5 Communications and Correspondence:

  • Customer support inquiries and responses
  • Email correspondence and chat transcripts
  • Survey responses and feedback submissions
  • Marketing preference selections and opt-out requests
  • Reviews, ratings, and testimonials

2.6 Service-Specific Information:

  • Social media platform usernames and profile information necessary for service delivery
  • Content preferences and targeting parameters
  • Service performance data and analytics
  • Campaign objectives and specifications

3. Methods of Information Collection

3.1 Direct Collection: We collect information directly from you when you voluntarily provide it through account registration, service orders, form submissions, communications with our support team, newsletter subscriptions, or any other direct interactions with our Services.

3.2 Automated Collection: We automatically collect certain information when you access or use our Services through the use of cookies, web beacons, log files, and similar tracking technologies. This includes technical information about your device, browsing actions, and usage patterns.

3.3 Third-Party Sources: We may receive information about you from third-party sources, including payment processors, analytics providers, advertising networks, social media platforms, data brokers, and our business partners. Such information may be combined with information we collect directly from you.

3.4 Public Sources: We may collect information from publicly available sources, including social media profiles, public databases, and other publicly accessible information that is relevant to providing our Services.

4. Purposes and Legal Bases for Information Use

We use the collected information for various purposes, including but not limited to:

4.1 Service Provision and Performance:

  • Creating and managing user accounts
  • Processing and fulfilling service orders and transactions
  • Delivering requested services through our platform and third-party service providers
  • Facilitating communication between users and service providers in our marketplace capacity
  • Coordinating with third-party fulfillment partners for Facilitated Services
  • Providing customer support and responding to inquiries
  • Monitoring service delivery and performance metrics

4.2 Platform Operations and Maintenance:

  • Operating, maintaining, and improving our Services and platform infrastructure
  • Troubleshooting technical issues and conducting system diagnostics
  • Performing data analysis, testing, and statistical analysis
  • Developing new features, products, and services
  • Managing and optimizing platform performance and user experience
  • Processing information through artificial intelligence and machine learning systems for service optimization and enhancement

4.3 Artificial Intelligence and Automated Processing:

  • Utilizing artificial intelligence technologies and machine learning algorithms to enhance service delivery and user experience
  • Processing user communications, inquiries, and requests through AI-powered systems for efficient response generation and customer support automation
  • Employing natural language processing and computational intelligence systems to understand user intent and provide personalized assistance
  • Analyzing user behavior patterns and interaction data through AI systems to improve platform functionality and service offerings
  • Transmitting and processing data through third-party AI infrastructure providers for content generation, language understanding, and service optimization purposes
  • Leveraging AI routing and orchestration services to efficiently manage and distribute computational processing tasks
  • Conducting quality assurance and performance monitoring through AI-assisted analytical systems

4.4 Business Operations and Administration:

  • Processing payments and managing billing activities
  • Maintaining business records and conducting accounting functions
  • Managing vendor and partner relationships
  • Facilitating business transactions including mergers, acquisitions, or asset sales
  • Conducting internal audits and quality assurance processes

4.5 Security and Fraud Prevention:

  • Detecting, preventing, and responding to security incidents, fraud, and illegal activities
  • Verifying user identity and conducting authentication procedures
  • Protecting the rights, property, and safety of the Company, users, and third parties
  • Enforcing our Terms of Service and other legal agreements
  • Investigating suspicious activities and policy violations

4.6 Marketing and Communications:

  • Sending transactional emails and service-related notifications
  • Providing promotional materials, offers, and marketing communications (with consent where required)
  • Conducting market research and gathering feedback
  • Personalizing content and advertising based on user preferences
  • Analyzing marketing campaign effectiveness

4.7 Legal Compliance and Obligations:

  • Complying with applicable laws, regulations, and legal processes
  • Responding to lawful requests from governmental authorities and law enforcement
  • Maintaining records for regulatory reporting requirements
  • Protecting legal rights and defending against legal claims
  • Fulfilling tax obligations and financial reporting requirements

5. Information Sharing, Disclosure, and Third-Party Transfers

We may share, disclose, or transfer your information to third parties under the following circumstances and conditions:

5.1 Service Providers and Business Partners:

We share information with third-party service providers, vendors, contractors, and business partners who perform services on our behalf or who facilitate service delivery. This includes but is not limited to:

  • Third-party fulfillment partners who deliver Facilitated Services including social media growth services, engagement services, and digital marketing services
  • Payment processors and financial institutions
  • Cloud hosting providers and data storage services
  • Analytics and data analysis providers
  • Customer relationship management (CRM) platforms
  • Email service providers and communication platforms
  • Marketing and advertising partners
  • Technical support and IT service providers
  • Artificial intelligence and machine learning service providers, including but not limited to natural language processing platforms, content generation systems, and computational intelligence infrastructure providers

These third parties are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain appropriate security measures. However, we cannot guarantee the data protection practices of these third parties.

5.2 Artificial Intelligence Processing and Third-Party AI Services:

In the course of providing, optimizing, and enhancing our Services, we may utilize artificial intelligence technologies, machine learning algorithms, and computational processing systems provided by third-party AI service infrastructure providers. This may include, but is not limited to, the transmission and processing of certain information through external AI platforms operated by specialized technology providers including enterprise-grade natural language processing services, large language model platforms, and AI routing and orchestration services. Such AI processing may involve the analysis of user communications, support inquiries, content generation requests, service optimization data, and other information necessary for service delivery and platform operations.

Specifically, we may engage third-party artificial intelligence service providers, which may include providers such as advanced language model platforms and AI service aggregation infrastructures, to process information for purposes including but not limited to customer support automation, content personalization, natural language understanding, response generation, quality assurance, service improvement, and operational efficiency enhancement. When information is processed through these AI systems, it may be transmitted to and temporarily stored on the infrastructure of these third-party AI service providers in accordance with their respective data processing and privacy frameworks.

Users acknowledge and consent to the processing of their information through such artificial intelligence systems and understand that these third-party AI service providers maintain their own data processing practices, privacy policies, and security measures. While we select AI service providers that maintain enterprise-level security and privacy standards, we cannot exercise complete control over the data processing practices of these independent third-party technology platforms. The information processed through AI systems may include communications content, user inquiries, service requests, and other data necessary for the provision and optimization of our Services.

5.3 Marketplace Facilitation:

In our capacity as a marketplace intermediary for Facilitated Services, we share necessary information with independent third-party service providers to enable service fulfillment. This may include your social media account information, service specifications, and other relevant data required for service delivery. Users acknowledge that such information sharing is essential to the marketplace model and service delivery process.

5.4 Legal Requirements and Protection of Rights:

We may disclose your information when we believe in good faith that disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service and other agreements
  • Protect the security and integrity of our Services
  • Protect the rights, property, and safety of the Company, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues
  • Respond to claims that content violates the rights of third parties

5.5 Business Transfers:

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred or disclosed to the acquiring entity or parties involved in the transaction. You will be notified of any such change in ownership or control of your personal information.

5.6 Aggregate and De-Identified Information:

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other business purposes without restriction.

5.7 With Your Consent:

We may share your information for purposes not described in this Policy when we have obtained your explicit consent to do so.

6. Data Retention and Storage

6.1 Retention Periods: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Specific retention periods vary depending on the nature of the information and the purposes for which it is processed.

6.2 Retention Criteria: Our data retention decisions are based on various factors including legal and regulatory requirements, business needs, contractual obligations, and the nature of the information. After the retention period expires, we will securely delete or anonymize your information in accordance with applicable data protection laws.

6.3 Active Accounts: Information associated with active user accounts is retained for the duration of the account relationship. Upon account closure or termination, we may retain certain information as necessary for legitimate business purposes or as required by law.

7. Data Security and Protection Measures

7.1 Security Measures: We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include but are not limited to:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Secure socket layer (SSL) technology for data transmission
  • Access controls and authentication mechanisms
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and security practices
  • Incident response and breach notification procedures

7.2 Limitations: While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data. Internet transmission and electronic storage are never completely secure or error-free. You acknowledge and accept these inherent risks when using our Services.

7.3 Third-Party Security: When your information is shared with third-party service providers, including those involved in Facilitated Services delivery, we require them to implement appropriate security measures. However, we cannot control or guarantee the security practices of third parties.

7.4 User Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account. You should immediately notify us of any unauthorized access or security breaches.

8. Cookies, Tracking Technologies, and Analytics

8.1 Use of Cookies: We use cookies and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our Services. Cookies are small text files stored on your device that enable us to recognize your browser and capture certain information.

8.2 Types of Cookies:

  • Essential Cookies: Necessary for the operation of our Services and cannot be disabled
  • Functional Cookies: Enable enhanced functionality and personalization
  • Analytics Cookies: Help us understand how visitors interact with our Services
  • Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

8.3 Third-Party Analytics: We use third-party analytics services such as Google Analytics to collect and analyze usage information. These services may use cookies and similar technologies to collect information about your use of our Services and other websites. The information collected is subject to the privacy policies of these third-party providers.

8.4 Managing Cookies: Most web browsers allow you to control cookies through settings. You can typically set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our Services.

9. International Data Transfers and Cross-Border Processing

Your information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home country. By using our Services, you acknowledge and consent to such transfers and processing. When we transfer personal information internationally, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.

10. Children's Privacy and Age Restrictions

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

11. Your Rights, Choices, and Control Over Information

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

11.1 Access and Portability:

You may request access to the personal information we hold about you and receive a copy of such information in a structured, commonly used, and machine-readable format.

11.2 Correction and Update:

You have the right to request correction of inaccurate or incomplete personal information. You can update certain information through your account settings.

11.3 Deletion and Erasure:

You may request deletion of your personal information, subject to certain exceptions such as legal obligations, ongoing disputes, or legitimate business purposes. Note that deletion may limit or prevent your ability to use our Services.

11.4 Restriction of Processing:

In certain circumstances, you may request restriction or limitation of how we process your personal information.

11.5 Objection:

You may object to certain types of processing of your information, including processing for direct marketing purposes.

11.6 Withdrawal of Consent:

Where processing is based on your consent, you have the right to withdraw such consent at any time, though this will not affect the lawfulness of processing prior to withdrawal.

11.7 Marketing Communications:

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by adjusting your account preferences. Note that you will still receive transactional and service-related communications.

11.8 Exercising Your Rights:

To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request within the timeframe required by applicable law. We may require verification of your identity before processing your request.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale or sharing of personal information
  • Right to correct inaccurate personal information
  • Right to limit the use of sensitive personal information
  • Right to non-discrimination for exercising your privacy rights

Do Not Sell My Personal Information: We do not sell personal information in the traditional sense. However, we may share information with third-party service providers for business purposes as described in this Policy. California residents may opt out of such sharing by contacting us.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 11. We process your information based on legal grounds including contract performance, legitimate interests, compliance with legal obligations, and consent where required.

You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe our processing of your information violates applicable data protection laws.

14. Modifications and Updates to Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, Services, legal requirements, or for other operational reasons. Material changes will be communicated through prominent notice on our website, email notification, or other appropriate means. The "Last Updated" date at the top of this Policy indicates when it was last revised. Your continued use of our Services after any modifications constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

15. Contact Information and Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Support Email: [email protected]

Response Time: We will respond to privacy inquiries within 30 days or as required by applicable law.

16. Third-Party Websites and Services

Our Services may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through our Services. Our provision of links does not constitute endorsement of these third-party services.

17. Automated Decision-Making and Profiling

We may use automated processing and profiling to analyze user behavior, personalize content, detect fraud, and improve our Services. Such processing is based on legitimate interests and service optimization. You have the right to request human review of automated decisions that significantly affect you, where applicable under relevant laws.

18. Data Breach Notification Procedures

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable data protection laws. Notifications will be made without undue delay and will include information about the nature of the breach, potential consequences, and measures taken to address the breach.

19. User Consent and Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, DISCLOSURE, AND PROCESSING OF YOUR INFORMATION AS DESCRIBED HEREIN. YOU FURTHER ACKNOWLEDGE YOUR UNDERSTANDING OF HOW YOUR INFORMATION MAY BE SHARED WITH THIRD-PARTY SERVICE PROVIDERS, INCLUDING IN CONNECTION WITH FACILITATED SERVICES DELIVERED THROUGH OUR MARKETPLACE PLATFORM.